Annual Support and Update Program (ASUP)

VISIONx is continuously working to improve and enhance VisionGauge® OnLine. Incremental updates are produced on a regular basis (typically once or twice a month) and are posted on our web page in the Downloads section. These updates contain new features and enhancements, as well as any bug fixes required.

Through this approach of continuous development, VisionGauge® OnLine has been enhanced tremendously over the years. Many innovative tools have been developed and added, allowing VisionGauge® OnLine users to perform functions and solve applications that could not be solved previously. Over time, certain tools and operations within VisionGauge® OnLine have evolutionized to become more powerful and easy to use!

All of these improvements may never have materialized had it not been for feedback from members of the VisionGauge® OnLine Annual Support and Update Program. Many of VisionGauge® OnLine's most popular features began as suggestions made by members. We certainly listen very attentively to all suggestions for improvements from members of this Program!

What is Included With Each New License of VisionGauge® OnLine:

Every new license of VisionGauge® OnLine includes a one-year membership to the VisionGauge® OnLine Annual Support and Update Program. Members of this program can take advantage of any of the following benefits:

  • Download and install all VisionGauge® OnLine updates that are released during your membership period
  • Subscribe to the VisionGauge® OnLine User's Newsletter to be automatically notified when VisionGauge® OnLine updates are released and to receive other useful information
  • Receive technical support by email, telephone, and remote desktop control.
  • Access to our extensive library of on-line training videos.
  • Receive application support by email, telephone, and remote desktop control.

These are just a few of the benefits of the VisionGauge® OnLine Annual Support and Update Program. Users of VisionGauge® OnLine are encouraged to keep their membership to the Program current in order to continue to take advantage of the Program's benefits.

What is Included With Each VisionGauge® OnLine Annual Support and Update Program Subscription Renewal:

With this renewal, you will receive:

  • An electronic download, containing the latest update of the licensed VisionGauge® OnLine product, as well as an electronic copy of our User's Guide.
  • Receive technical support by email, telephone, and remote desktop control.
  • Access to our extensive library of on-line training videos.
  • Receive application support by email, telephone, and remote desktop control.
  • Software CD's and hard copies of the User's Guide are available upon request.

You can renew your membership to the VisionGauge® OnLine Annual Support and Update Program either by contacting your VisionGauge® OnLine reseller or by contacting us directly.

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Publications

Machine Vision Products Application Bulletins: